Privacy Policy

Effective Date: [Insert Date]

1. Introduction

MJ Productions(“we,” “us,” or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our wedding videography services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Event Details: Wedding date, location, and other specific details related to your event.
Payment Information: Credit card details or other payment information necessary to process payments.
Media Files: Photos, videos, and audio recordings captured during your event.
Communications: Any correspondence or inquiries you send us, including via email, phone, or social media.
Technical Data: IP address, browser type, device type, and other technical information when you visit our website.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

Services: To deliver our wedding videography services, including capturing and editing your wedding footage.
Communication: To respond to your inquiries, provide customer support, and send you updates or important information about our services.
Billing and Payments: To process payments for our services and send invoices or receipts.
Marketing: To send you promotional materials or special offers related to our services, provided that you have opted in to receive such communications.
Improving Our Services: To analyze data to improve our services, website, and customer experience.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, such as payment processors, cloud storage providers, and editing software platforms. These third parties are bound by confidentiality obligations and must handle your information in accordance with the Privacy Act 1988 (Cth).
Legal Compliance: We may disclose your information if required by law, regulation, or legal processes, such as a court order or subpoena, or in response to a valid request from government authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

Access and Update Information: Request access to or correction of the personal information we hold about you.
Withdraw Consent: Withdraw your consent to the use of your personal information at any time, subject to legal or contractual restrictions.
Data Deletion: Request the deletion of your personal information, subject to certain legal obligations.
Lodge a Complaint: If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

To exercise these rights, or to lodge a complaint, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website. Any data collected via cookies will be handled in accordance with this Privacy Policy.

8. Cross-Border Disclosure

We do not typically disclose your personal information to overseas recipients. However, if this occurs, we will take reasonable steps to ensure that any overseas recipients comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the Privacy Act 1988 (Cth), please contact us at:

MJ Productions

hello@mjpro.com.au

0430 077 604

Alternatively, you can contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response to your privacy concerns.

This Privacy Policy has been adjusted to align with Australian regulations, particularly the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It is advisable to consult with a legal professional to ensure full compliance with Australian privacy laws.